About

About

An Unpopular Opinion About Healthcare Consulting

Traditional consulting is built on a fundamental flaw: it separates recommendations from responsibility. Firms deploy analysts to study problems, deliver expensive slide decks, and walk away before the hard work of implementation begins. This model protects their fees, not your hospital.

We started MKC Health because we believe in a different model – one built on accountability, not billable hours.

We believe operators should fix operations. We believe in sharing the risk with our partners. And we believe, at our core, that we are all patients deserving of the best care possible, which can only be achieved through operational excellence.

Our mission isn’t to advise you. It’s to partner with you, get in the trenches, and build a more resilient, efficient, and fiscally responsible organization together.

An Unpopular Opinion About Healthcare Consulting

Traditional consulting is built on a fundamental flaw: it separates recommendations from responsibility. Firms deploy analysts to study problems, deliver expensive slide decks, and walk away before the hard work of implementation begins. This model protects their fees, not your hospital.

We started MKC Health because we believe in a different model – one built on accountability, not billable hours.

We believe operators should fix operations. We believe in sharing the risk with our partners. And we believe, at our core, that we are all patients deserving of the best care possible, which can only be achieved through operational excellence.

Our mission isn’t to advise you. It’s to partner with you, get in the trenches, and build a more resilient, efficient, and fiscally responsible organization together.

The MKC Way: A Disciplined Outlook to Execution

Our model isn’t magic; it’s a rigorous operating system designed for rapid, sustainable results. It’s built on six core principles that govern every engagement, from a 90-day sprint to a multi-year turnaround.

  • 1

    Start Narrow, Prove Value Fast: We begin with the smallest viable scope that can deliver a measurable financial or clinical impact in weeks, not months. We earn the right to expand.

  • 2

    Favor ‘On The Floor’ Change: Real transformation happens on the unit rather than a slide deck. We prioritize practical, frontline workflow improvements that your team can own.

  • 3

    Keep Economics Aligned: A significant portion of our fees is always at risk, tied directly to your outcome metrics. Our pricing is transparent and modular. We win when you win – by design.

  • 4

    Respect Your Capacity: We right-size our teams and integrate through short “enablement sprints.” We remove work before we add work, so your frontline teams can absorb change without burnout.

  • 5

    Build for Sustainment: Our goal is to make ourselves obsolete. We transition all standard work and playbooks to your team, shifting to a light-touch advisory role once the new systems are stable.

  • 6

    One Governance Spine: Every project, regardless of size, runs on the same disciplined delivery structure. This ensures clear communication, orderly escalation, and transparent reporting from the unit huddle to the steering committee.

The MKC Way: A Disciplined Outlook to Execution

Our model isn’t magic; it’s a rigorous operating system designed for rapid, sustainable results. It’s built on six core principles that govern every engagement, from a 90-day sprint to a multi-year turnaround.

  • 1

    Start Narrow, Prove Value Fast: We begin with the smallest viable scope that can deliver a measurable financial or clinical impact in weeks, not months. We earn the right to expand.

  • 2

    Favor ‘On The Floor’ Change: Real transformation happens on the unit rather than a slide deck. We prioritize practical, frontline workflow improvements that your team can own.

  • 3

    Keep Economics Aligned: A significant portion of our fees is always at risk, tied directly to your outcome metrics. Our pricing is transparent and modular. We win when you win – by design.

  • 4

    Respect Your Capacity: We right-size our teams and integrate through short “enablement sprints.” We remove work before we add work, so your frontline teams can absorb change without burnout.

  • 5

    Build for Sustainment: Our goal is to make ourselves obsolete. We transition all standard work and playbooks to your team, shifting to a light-touch advisory role once the new systems are stable.

  • 6

    One Governance Spine: Every project, regardless of size, runs on the same disciplined delivery structure. This ensures clear communication, orderly escalation, and transparent reporting from the unit huddle to the steering committee.

A Team of Operators

Keith Moody

Managing Partner, CEO

Keith Moody

Dynamic healthcare executive with expertise in hospital management, technology, and operational excellence. Proven in driving innovation, enhancing patient outcomes, optimizing resources, and leveraging analytics for strategic decisions in large organizations. Collaborative leader committed to transparency, integrity, and quality in healthcare delivery.

Sam Khozin, MD, MSQM

Managing Partner, COO

Sam Khozin, MD, MSQM

We’re all patients, deserving of the best healthcare imaginable. You know how people wish for a better healthcare system? We’re making it happen. Helping hospitals and practices with their top and bottom lines, while optimizing for the doctors’ and patients’ peace of mind.

Nishant Chittari

Managing Partner, CTO

Nishant Chittari

Forward-thinking leader with expertise in technology, operations, and vision across diverse domains. Skilled in leveraging data analytics and IT to drive growth. Proven in guiding transformations, enriching client experiences, and refining operations. Committed to excellence, innovation, driving change, and delivering value.

Sheldon Weiss, MD, MHCM

Partner, CMO

Sheldon Weiss, MD, MHCM

Sheldon is a practicing physician and executive with over 30 years’ experience in clinical operations, EMR optimization, and hospital leadership. As former Regional Chief Strategy Officer at IU Health, he led LEAN, automation, and efficiency initiatives. As Reveleum’s founder, he turns complex data into actionable insight that improves patient outcomes and financial performance.

Art Mandelbaum

Partner, CLO

Art Mandelbaum

Art Mandelbaum is a strategic business executive and attorney with expertise in organizational management, business development, and lean operating. He has led multiple companies across healthcare, technology, manufacturing, and retail sectors. His legal practice focuses on corporate law, real estate, and M&A. Art brings hands-on leadership to complex challenges, turning strategy into execution.

Steve Deverian

Partner, CBDO

Steve Deverian

Steve Deverian is an entrepreneur and real estate executive with a track record of scaling businesses. As VP of Operations at BancJet Systems, he negotiated $48M in aircraft sales. At Variant Investments and later The Equity Source, he led marketing and closings exceeding $130M. He holds a B.S. in Marketing from USC.

Nitie Sroa, DPM, FACFAS, MBA
Partner
Nitie Sroa, DPM, FACFAS, MBA

Dr. Nitie Sroa, DPM, FACFAS, MBA, is a board-certified surgical podiatrist and Fellow of the American College of Foot and Ankle Surgeons. Graduating magna cum laude from Kent State College of Podiatric Medicine in 2010, she specializes in foot and ankle reconstructive surgery through extensive training and fellowship.

Sandra Solano, MD, MS
Partner
Sandra Solano, MD, MS

Dr. Sandra Solano, healthcare executive with 30 years’ experience, specializes in transformational projects and stress management. As a certified HeartMath master trainer, she coaches leaders in major healthcare and Fortune 500 companies. She runs her Ohio practice and is CMO of The Fyera Foundation.

Chris Cowan
Partner
Chris Cowan

Chris Cowan is a technology and innovation leader with 20 years of experience in healthcare, telecommunications, construction, public sector, and non-profits. He excels at solving complex problems and driving business growth by creating solutions that enhance efficiency, productivity, and performance, benefiting organizations and society.

Joe Gerard
Partner
Joe Gerard

Joe Gerard is a strategic Human Factors engineer specializing in system engineering and clinical process improvement. With a background in Emergency Services, he streamlines clinical operations by integrating technology and human behavior insights. His strong communication bridges clinical teams, patients, and staff, ensuring superior medical outcomes.

A Team of Operators

Keith Moody
Managing Partner, CEO

Dynamic healthcare executive with expertise in hospital management, technology, and operational excellence. Proven in driving innovation, enhancing patient outcomes, optimizing resources, and leveraging analytics for strategic decisions in large organizations. Collaborative leader committed to transparency, integrity, and quality in healthcare delivery.

Sam Khozin, MD, MSQM
Managing Partner, COO

We’re all patients, deserving of the best healthcare imaginable. You know how people wish for a better healthcare system? We’re making it happen. Helping hospitals and practices with their top and bottom lines, while optimizing for the doctors’ and patients’ peace of mind.

Nishant Chittari
Managing Partner, CTO

Forward-thinking leader with expertise in technology, operations, and vision across diverse domains. Skilled in leveraging data analytics and IT to drive growth. Proven in guiding transformations, enriching client experiences, and refining operations. Committed to excellence, innovation, driving change, and delivering value.

Sheldon Weiss, MD, MHCM
Partner, CMO

Sheldon is a practicing physician and executive with over 30 years’ experience in clinical operations, EMR optimization, and hospital leadership. As former Regional Chief Strategy Officer at IU Health, he led LEAN, automation, and efficiency initiatives. As Reveleum’s founder, he turns complex data into actionable insight that improves patient outcomes and financial performance.

Art Mandelbaum
Partner, CLO

Art Mandelbaum is a strategic business executive and attorney with expertise in organizational management, business development, and lean operating. He has led multiple companies across healthcare, technology, manufacturing, and retail sectors. His legal practice focuses on corporate law, real estate, and M&A. Art brings hands-on leadership to complex challenges, turning strategy into execution.

Steve Deverian
Partner, CBDO

Steve Deverian is an entrepreneur and real estate executive with a track record of scaling businesses. As VP of Operations at BancJet Systems, he negotiated $48M in aircraft sales. At Variant Investments and later The Equity Source, he led marketing and closings exceeding $130M. He holds a B.S. in Marketing from USC.

Nitie Sroa, DPM, FACFAS, MBA
Partner

Dr. Nitie Sroa, DPM, FACFAS, MBA, is a board-certified surgical podiatrist and Fellow of the American College of Foot and Ankle Surgeons. Graduating magna cum laude from Kent State College of Podiatric Medicine in 2010, she specializes in foot and ankle reconstructive surgery through extensive training and fellowship.

Sandra Solano, MD, MS
Partner

Dr. Sandra Solano, healthcare executive with 30 years’ experience, specializes in transformational projects and stress management. As a certified HeartMath master trainer, she coaches leaders in major healthcare and Fortune 500 companies. She runs her Ohio practice and is CMO of The Fyera Foundation.

Chris Cowan
Partner

Chris Cowan is a technology and innovation leader with 20 years of experience in healthcare, telecommunications, construction, public sector, and non-profits. He excels at solving complex problems and driving business growth by creating solutions that enhance efficiency, productivity, and performance, benefiting organizations and society.

Joe Gerard
Partner

Joe Gerard is a strategic Human Factors engineer specializing in system engineering and clinical process improvement. With a background in Emergency Services, he streamlines clinical operations by integrating technology and human behavior insights. His strong communication bridges clinical teams, patients, and staff, ensuring superior medical outcomes.

FAQ

Your Questions, Answered Directly.

Big firms sell recommendations from analysts. We deliver hands-on execution from former hospital executives who have successfully run the departments they now improve. The difference is accountability: we put 25% of our fees at risk, tying our compensation directly to achieving your specific KPIs. With us, you’re not buying a plan; you’re investing in a guaranteed outcome.

We designed our entire model for financial clarity and control. Every engagement is built on a foundation of transparent, modular pricing. You start with the smallest viable scope that can deliver impact, and we expand only when results are proven. There is no “scope creep by invoice.” The 25% at-risk portion of our fees is settled at quarterly true-ups, measured against the exact KPIs we agreed upon at kickoff and verified with your own system data. You pay only for verified performance, which makes this the most defensible consulting investment you can make.

We understand that sentiment because we’ve lived it. Our team isn’t made up of career consultants; we are former hospital operators. We prioritize on-floor, practical changes over long policy rewrites. Our process is designed to respect your team’s capacity; we use short “enablement sprints” and have a core principle of removing work before we add work. You’ll see us working alongside you to fix the bottlenecks that make your job harder, because we know that sustainable change only happens on the unit, not in a conference room.

Our process is straightforward and designed to eliminate risk. We begin with a targeted engagement based on your most urgent need:

  • For Immediate Financial Impact: We begin with a no-cost, contingency-based revenue audit using our ClaimExcel platform. Within 45 days, we typically find 1-4% of your net patient revenue in missed reimbursements, proving our model’s effectiveness at no upfront cost to you.
  • For a Specific Operational Challenge: We launch with a focused, 90-day sprint to improve a single, high-impact KPI like ED throughput or OR block utilization. This delivers a visible win quickly and builds trust with your frontline team.

The first step for either path is a direct conversation with our leadership to determine the right entry point for your hospital.

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