Trusted by Leading Health Systems

OSU Wexner Medical Center
Columbus, OH

Deployed MKC Comms Orchestration Suite in Labor & Delivery and NICU. Eliminated communication failures that were creating patient safety risk. Bypassed internal IT backlog to deploy a secure platform that matched real-world clinical workflows. Enhanced clinical team coordination and gave staff a tool they could trust. Delivered in months, not years.

Archbold Medical Center
Thomasville, GA

Fixed failing Cerner EHR for anesthesiology and rebuilt workflows directly with the OR.

“Dr. Khozin and his team went above and beyond. Their ability to customize approaches for improved productivity and patient care was remarkable.”
– Dr. Sam Dayaswansa, MD, PhD

Kentucky Critical Access Hospital

ClaimExcel 12-month revenue audit + 180-days stabilization sprint. Fixed broken revenue cycle procedures, optimized staffing, and renegotiated payor contracts. Turned negative cash flow positive and the hospital stayed open. MKC stabilized operations and created a sustainable financial model for long-term independence.

Trusted by Leading Health Systems

OSU Wexner Medical Center
Columbus, OH

Deployed MKC Comms Orchestration Suite in Labor & Delivery and NICU. Eliminated communication failures that were creating patient safety risk. Bypassed internal IT backlog to deploy a secure platform that matched real-world clinical workflows. Enhanced clinical team coordination and gave staff a tool they could trust. Delivered in months, not years.

Archbold Medical Center
Thomasville, GA

Fixed failing Cerner EHR for anesthesiology and rebuilt workflows directly with the OR.

“Dr. Khozin and his team went above and beyond. Their ability to customize approaches for improved productivity and patient care was remarkable.”
– Dr. Sam Dayaswansa, MD, PhD

Kentucky Critical Access Hospital

ClaimExcel 12-month revenue audit + 180-days stabilization sprint. Fixed broken revenue cycle procedures, optimized staffing, and renegotiated payor contracts. Turned negative cash flow positive and the hospital stayed open. MKC stabilized operations and created a sustainable financial model for long-term independence.

The Others Study Problems. We Solve Them.

Traditional Consulting MKC Health
Analysts who’ve never run a hospital Former Hospital Executives Ready To Deliver Results
18-month roadmaps with no accountability Return on Your Investment in 180 Days
Fees paid regardless of outcomes 25% of Fees Contingent on Your KPIs
Final presentation and a handshake We Stay Until The Work Is Done

The Others Study Problems.
We Solve Them.

Traditional Consulting MKC Health
Analysts who’ve never run a hospital Former Hospital Executives Ready To Deliver Results
18-month roadmaps with no accountability Return on Your Investment in 180 Days
Fees paid regardless of outcomes 25% of Fees Contingent on Your KPIs
Final presentation and a handshake We Stay Until The Work Is Done
One Project. Clear Accountability. Fast Results.

Performance Accelerator

When to Choose This:

  • Your have one specific bottleneck. Examples include revenue cycle, OR throughput, ED flow, communications, or tech deployment.

  • You need fast results without disrupting your entire system.

  • You want proof before committing to a full change initiative.

  • You’ve been burned before and need to see execution – not just promises.

What You Get:

  • Focused operators working alongside your team until it’s done right.

  • Targeted tech deployment to support the project (e.g., ClaimExcel, MKC Comms, PowerBI, RPA or ERP).

  • Clear KPI targets that we define together with weekly tracking to keep everyone aligned.

  • A partner who only leaves when the work is complete – not when the retainer ends.

Typical Projects:

  • Revenue Cycle: Free 12-month underpayment audit, denial prevention, predictive A/R acceleration

  • OR Optimization: Block utilization, first-case starts, turnover time

  • ED Flow: Discharge readiness, length of stay, boarding reduction

  • Clinical Communications: Unified advanced paging, escalation protocols, audit trails

  • Technology: ERP implementation, AI Routing, Epic integration, Predictive Analytics

One Project. Clear Accountability. Fast Results.

Performance Accelerator

When to Choose This:

  • Your have one specific bottleneck. Examples include revenue cycle, OR throughput, ED flow, communications, or tech deployment.

  • You need fast results without disrupting your entire system.

  • You want proof before committing to a full change initiative.

  • You’ve been burned before and need to see execution – not just promises.

What You Get:

  • Focused operators working alongside your team until it’s done right.

  • Targeted tech deployment to support the project (e.g., ClaimExcel, MKC Comms, PowerBI, RPA or ERP).

  • Clear KPI targets that we define together with weekly tracking to keep everyone aligned.

  • A partner who only leaves when the work is complete – not when the retainer ends.

Typical Projects:

  • Revenue Cycle: Free 12-month underpayment audit, denial prevention, predictive A/R acceleration

  • OR Optimization: Block utilization, first-case starts, turnover time

  • ED Flow: Discharge readiness, length of stay, boarding reduction

  • Clinical Communications: Unified advanced paging, escalation protocols, audit trails

  • Technology: ERP implementation, AI Routing, Epic integration, Predictive Analytics

Typical Projects:

  • Revenue Cycle: Free 12-month underpayment audit, denial prevention, predictive A/R acceleration, chargemaster optimization, price transparency

  • Clinical Operations: Improved ED to Inpatient flow, OR Analytics, Discharge Readiness, Bed Management, Service Line Throughput

  • Enterprise Technology: MKC ERP, Epic Integrations, Predictive Models, PowerBI Scorecards, RPA Automation

  • Strategic Growth: Service Line Expansion, Workforce Optimization and Satisfaction, Quality Analytics, Payor Contract Negotiation Strategy

Enterprise-Wide Impact. Complete Accountability.

Executive Operations Partnership

When to Choose This:

  • Your need enterprise-wide turnaround across revenue, operations, technology, and strategy.

  • Your board approved a major change initiative and expects tangible ROI without failure.

  • You’ve been burned by traditional consulting firms who delivered reports instead of results.

  • You’re ready for actual results with complete accountability and clear governance.

What You Get:

  • Embedded operators who’ve held your job: Former hospital CEOs, COOs, CNOs, and CFOs managing your operations, not analysts learning healthcare on your budget.

  • Execution authority with strategic control: We make daily operational decisions and deploy visible improvements immediately, while you maintain final approval on strategy, budget allocation, and major policy changes through transparent weekly reviews.

  • Knowledge transfer that ensures independence: Comprehensive playbooks, hands-on training, and validated testing of your team running operations without us before we exit, so gains don’t evaporate when we leave.

If you want change initiatives executed, not studied, and you need confidence they’ll improve your bottom line, patient satisfaction, and clinical outcomes, we’ll deliver.

If we can’t hit the metrics we commit to, you get a quarter of your investment back. That’s the deal.

Enterprise-Wide Impact. Complete Accountability.

Executive Operations Partnership

When to Choose This:

  • Your need enterprise-wide turnaround across revenue, operations, technology, and strategy.

  • Your board approved a major change initiative and expects tangible ROI without failure.

  • You’ve been burned by traditional consulting firms who delivered reports instead of results.

  • You’re ready for actual results with complete accountability and clear governance.

What You Get:

  • Embedded operators who’ve held your job: Former hospital CEOs, COOs, CNOs, and CFOs managing your operations, not analysts learning healthcare on your budget.

  • Execution authority with strategic control: We make daily operational decisions and deploy visible improvements immediately, while you maintain final approval on strategy, budget allocation, and major policy changes through transparent weekly reviews.

  • Knowledge transfer that ensures independence: Comprehensive playbooks, hands-on training, and validated testing of your team running operations without us before we exit, so gains don’t evaporate when we leave.

Typical Projects:

  • Revenue Cycle: Free 12-month underpayment audit, denial prevention, predictive A/R acceleration, chargemaster optimization, price transparency

  • Clinical Operations: Improved ED to Inpatient flow, OR Analytics, Discharge Readiness, Bed Management, Service Line Throughput

  • Enterprise Technology: MKC ERP, Epic Integrations, Predictive Models, PowerBI Scorecards, RPA Automation

  • Strategic Growth: Service Line Expansion, Workforce Optimization and Satisfaction, Quality Analytics, Payor Contract Negotiation Strategy

If you want change initiatives executed, not studied, and you need confidence they’ll improve your bottom line, patient satisfaction, and clinical outcomes, we’ll deliver.

If we can’t hit the metrics we commit to, you get a quarter of your investment back. That’s the deal.

We Risk What We Charge

Traditional consulting firms get paid whether you succeed or fail.
MKC puts our compensation directly on the line.

Performance Accelerator

Monthly base fee per your project requirements. 25% refunded if we miss your KPI targets.

You define what success looks like in Week 1. We lock those metrics in writing. If we don’t hit them by Month 6, you get a quarter of your investment back. No arguments, no reinterpretation, no “but we made progress” speeches. The numbers either moved or they didn’t.

Executive Operations

Engagement fee structured for your scope and system size. 25% contingent on hitting revenue, margin, throughput, and quality metrics.

We lock your success criteria at the start – exact targets, measurement methods, validation process, and who verifies the numbers. Every quarter we validate progress together. At the end, if we missed the targets we committed to, 25% of our total fees disappear. Your team validates the metrics, not us.

All engagement KPIs and goals are locked at the beginning and validated quarterly. If we don’t hit the metrics we promised, a quarter of our fees disappear.

When’s the last time the others risked a quarter?

We Risk What We Charge

Traditional consulting firms get paid
whether you succeed or fail.
MKC puts our compensation directly on the line.

Performance Accelerator

Monthly base fee per your project requirements. 25% refunded if we miss your KPI targets.

You define what success looks like in Week 1. We lock those metrics in writing. If we don’t hit them by Month 6, you get a quarter of your investment back. No arguments, no reinterpretation, no “but we made progress” speeches. The numbers either moved or they didn’t.

Executive Operations

Engagement fee structured for your scope and system size. 25% contingent on hitting revenue, margin, throughput, and quality metrics.

We lock your success criteria at the start – exact targets, measurement methods, validation process, and who verifies the numbers. Every quarter we validate progress together. At the end, if we missed the targets we committed to, 25% of our total fees disappear. Your team validates the metrics, not us.

All engagement KPIs and goals are locked at the beginning and validated quarterly. If we don’t hit the metrics we promised, a quarter of our fees disappear.

When’s the last time the others risked a quarter?

Four Step Execution

Every engagement follows the same proven process.

Month 1

Triage and Target

  • Lock KPIs so everyone knows exactly what success looks like and how we’ll measure it.

  • Establish governance with clear decision rights, reviews, and escalation paths that respect your time.

  • Embed with your frontline staff to identify the real operational barriers that don’t show up in reports or dashboards.

  • Define fees-at-risk gates tied to each metric – no ambiguity, no moving targets, no surprises at the end.

Months 2 & 3

Stabilize and Standup

  • Deploy immediate operational improvements that prove capability and build trust with your teams within the first 60 days.

  • Partner directly with your frontline managers and staff to design sustainable workflows and tools they’ll own and maintain.

  • Begin weekly performance reviews on KPIs with variance analysis to surface blocks before they become crises.

Months 4 & 5

Optimize and Automate

  • Close feedback loops so problems trigger permanent fixes: denial root causes drive prevention protocols, OR delays refine block policies, communication breakdowns update escalation matrices.

  • Deploy automation where manual processes have stabilized: RPA for repetitive tasks, workflow bots for handoffs, exception alerts for out-of-bounds conditions.

  • Lock version 1.0 playbooks and SOPs with roles defined, triggers documented, and troubleshooting protocols established.

Month 6

Sustain and Scale

  • Shift to outcome-based performance reviews where we report on results, not activity, and validate quarterly fees-at-risk gates.

  • Verify your team is running operations independently and financial improvements continue tracking against targets without our daily involvement.

  • Decide what’s next: maintain current scope with MKC providing light oversight, expand to an adjacent operational area, or complete handoff with your team fully in control.

Four Step Execution

Every engagement follows the same proven process.

Month 1
Triage and Target

  • Lock KPIs so everyone knows exactly what success looks like and how we’ll measure it.

  • Establish governance with clear decision rights, reviews, and escalation paths that respect your time.

  • Embed with your frontline staff to identify the real operational barriers that don’t show up in reports or dashboards.

  • Define fees-at-risk gates tied to each metric – no ambiguity, no moving targets, no surprises at the end.

Months 2 & 3
Stabilize and Standup

  • Deploy immediate operational improvements that prove capability and build trust with your teams within the first 60 days.

  • Partner directly with your frontline managers and staff to design sustainable workflows and tools they’ll own and maintain.

  • Begin weekly performance reviews on KPIs with variance analysis to surface blocks before they become crises.

Months 4 & 5
Optimize and Automate

  • Close feedback loops so problems trigger permanent fixes: denial root causes drive prevention protocols, OR delays refine block policies, communication breakdowns update escalation matrices.

  • Deploy automation where manual processes have stabilized: RPA for repetitive tasks, workflow bots for handoffs, exception alerts for out-of-bounds conditions.

  • Lock version 1.0 playbooks and SOPs with roles defined, triggers documented, and troubleshooting protocols established.

Month 6
Sustain and Scale

  • Shift to outcome-based performance reviews where we report on results, not activity, and validate quarterly fees-at-risk gates.

  • Verify your team is running operations independently and financial improvements continue tracking against targets without our daily involvement.

  • Decide what’s next: maintain current scope with MKC providing light oversight, expand to an adjacent operational area, or complete handoff with your team fully in control.

MKC Is Right For You If:

  • ✓ You’ve tried traditional consulting, but you need execution.
  • ✓ You have a specific project that needs solving – and fast.
  • ✓ You have a major change initiative budget and want accountability.
  • ✓ You need results in quarters, not years.
  • ✓ You’re willing to share risk and reward with a partner whose financial success depends on yours.

MKC Is Right For You If:

  • ✓ You’ve tried traditional consulting, but you need execution.
  • ✓ You have a specific project that needs solving – and fast.
  • ✓ You have a major change initiative budget and want accountability.
  • ✓ You need results in quarters, not years.
  • ✓ You’re willing to share risk and reward with a partner whose financial success depends on yours.

Let’s Talk About That One Project You’ve Been Trying to Solve

The first step is a direct conversation with our leadership about that one project you’ve been itching to complete, about whether MKC is the right partner to deliver for you and your community.

Most hospitals start with one focused project through Performance Accelerator. When the results speak for themselves, we set our eyes on a bigger goal. If we don’t deliver what we promised, you’ll have risked far less than you would with any traditional consulting firm.

Let’s Talk About That One Project You’ve Been Trying to Solve

The first step is a direct conversation with our leadership about that one project you’ve been itching to complete, about whether MKC is the right partner to deliver for you and your community.

Most hospitals start with one focused project through Performance Accelerator. When the results speak for themselves, we set our eyes on a bigger goal. If we don’t deliver what we promised, you’ll have risked far less than you would with any traditional consulting firm.